Listing your space on Tenseats

Sign up, choose Venue Host, and add your space: photos, capacity, amenities, your rate, and your availability.

Before the listing goes live, two things have to be in place:

1. Your right to host there. Share one document for the venue, and our team reviews it. More on that below.
2. Stripe Connect. An active Stripe account, so rental fees have somewhere to land.

Once you're live, your space surfaces in city, capacity, and event-type searches. Photos and clear pricing matter most for getting found.

Tenseats doesn't judge your space. There's no style bar and no "right kind" of venue: you list it, and renters decide. The one thing we check is ownership: that the person listing a space actually has the right to rent it out.

What you share. Confirm that you own the space, or have written permission from the owner or landlord to host paid events there. Then upload one of these for the venue:

• A lease
• A utility bill
• A property tax statement
• A business license

PDF, JPEG, PNG, or WebP, up to 15 MB each. If the space is held under a business or LLC, add that name too.

Who sees them. Only the Tenseats team reviewing your venue. Your documents never appear on your listing.

What happens next. We review the documents and email you when we're done. If we can't confirm the space yet, a clearer copy or a different document usually does it. Once they're reviewed, your listing can go live and shows a "Documents reviewed" note.

If someone else claims your venue. The current host gets a notice, and our team reviews both sets of documents before anything about the venue changes.

What the check covers is ownership, nothing more. Keeping the listing accurate is on you: photos that match the room, honest capacity numbers, and a description that doesn't oversell.

Booking a venue is a longer conversation than an instant ticket checkout, and it runs on its own timeline:

1. Request. A chef, mixologist, or creator finds your space and sends a request: date, guest count, what they're planning.
2. Response. You have 48 hours to approve or decline. No answer in that window, and the request expires on its own.
3. Payment. Once approved, the renter has 24 hours to pay. A venue booking has two parts, charged together: the rental fee for the space, and a deposit that covers damage.
4. Confirmed, then completed. The booking locks in. Once the event date passes, it moves to completed and the deposit starts its release clock.

Cancellation policies and refund windows. Every venue listing carries one of three cancellation policies, flexible, moderate, or strict, and the renter sees which one applies before they pay. The default refund window is 48 hours on the rental fee and 24 hours on the deposit. Set your own window if the default doesn't fit how you operate. The platform fee is never refundable, but within the window the rest of what the renter paid comes back.

Deposits. The deposit isn't transferred to you the moment the booking is paid. It's held on the platform until the event happens without a claim. If something's damaged, flag a claim with photos. The renter has 48 hours to accept the claim or dispute it, staying silent counts as accepting it. A disputed claim goes to Tenseats; if we haven't ruled within 7 days of that deadline, it defaults in the renter's favor.

Yes. Hourly rates, flat per-event rates, tiered pricing by event type. Block dates you're unavailable. Set minimum durations. Tenseats is a marketplace, not a manager.

Whatever you allow. Per listing, set your rules: ticketed dinners, private buyouts, mixology nights, supper clubs. Block what you don't want and those options never show up in booking.

Same as any commercial rental. The safety and condition of your space is on you. Tenseats requires organizers and creators to carry general liability insurance, and we recommend you do too.

The deposit covers small damage. Larger incidents go through your insurance and, if it gets that far, our resolution team.