Messaging your organizer about an order

Every event on Tenseats has a person behind it, a chef, a mixologist, a creator putting the night together. If you have a question before you go (dietary details, parking, what time to actually show up versus what the ticket says), you can reach them straight from the event page, your ticket, or your order.

Look for Message Organizer. It opens a direct conversation, the same inbox as any other Tenseats message, so replies show up in Messages like everything else.

A couple of things worth knowing:

• This works for experiences created on Tenseats. Curated listings pulled in from elsewhere on the web don't have a Tenseats organizer account behind them yet, so there is no one to message directly there. Details for those still live on the event page itself.
• One conversation per organizer. If you already have a thread open with them from a different order, Message Organizer reopens that same thread instead of starting a new one.